What is the Return Policy on Merchandise?
We want satisfied customers. If you are dissatisfied with your
purchase for any reason, please return it in good condition
for exchange or refund of the full merchandise price. (Sorry,
no refund for shipping fee).
Enclose original invoice (or copy) with returned item and note
the reason for return. If your original order was paid by Visa
or MasterCard, we must credit any refunds to that account. If
you originally paid by check and you would
like a faster refund, we can credit your Visa or MasterCard
instead of issuing a check. In either case, please include your
Visa or MasterCard account number and expiration date. Please
include Phone Number. When returning items for any reason, we
suggest using a traceable service such as UPS (United Parcel
Service) or US Mail Insured for items valued at $25 or more.
Please mark Attention: Customer Service
Address for shipping
via UPS:
The Grand View 85 Cerrtios San Francisco
California 94127
Address for shipping
via US Mail:
The Grand View PO Box 27211
San Francisco CA 94127-0211